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We dig plants when your order is received, and ship immediately via US Priority Mail. You will receive a tracking number via email when plants are shipped. All plants are packed to be safe in their packages for up to 3 days after receipt.
How We Protect Your Plants For Transit
We sell only bare root plants. We dip the roots in tera-sorb silicone gel to retain ample moisture for transit and surround with plastic. This provides superior protection for plants in transit for up to 12 days.
Upon Receipt Of Your Plants
Open your plants and inspect the same day received. We guarantee your plants to be in excellent condition and arrive alive. If you have any problems with your order, please contact us via email (do not call us, email us with pictures) and state the problem and photos of the problem along with your order # to email@example.com within 24 hours of order receival. No exceptions to this warranty so please, if you have any problems, we must receive an email within 24 hours of delivery.
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