Can you tell me more about your company?
We are a family business with more than 65 years of experience in the nursery industry. Our inventory and contacts in the market are vast, so we can almost always find you the type and quantity of plant you need at a fair price.
Our Farm in Altamont, TN.
What credit cards do you accept?
We accept Visa, Mastercard, AMEX, and Discover.
When is my credit card charged?
Your credit card will be charged when your order is submitted on our website, regardless of the ship date you have requested.
How is my shipping calculated when I place my Order?
We estimate a low end shipping rate and any additional shipping charges are billed once your order is packaged and weighted and when labels are created. We will for only what we are charged so the cost will not be excessive.
What method will be used to ship my items?
USPS Priority or common carrier for large orders.
When are shipping costs determined?
We estimate shipping costs at checkout based on your location. Once we have the order prepared, that estimate may be adjusted, resulting in either a credit or an additional charge, depending on the final shipping cost.
Will I receive a notification when my order ships?
Yes, you should receive an email at the email address you provided us, and that email should provide a tracking number.
Are all orders shipped in one shipment?
Based on logistical needs, we may ship orders in multiple shipments.
What if I think I didn’t receive all my order or if the order is I received is incorrect?
Please go to our live chat bot on the homepage and get instructions there within 24 hours of receiving your order.
What do you mean by “dormant” or “bare root”?
A plant is “dormant” or “bare root” when it has lost its foliage (leaves and stems) for the season. This is a natural state of rest for the plant caused by cooler temperatures and shorter days. As noted above, we ship plants during this dormant period. Trust us, you would not want a fully bloomed plant shipped to you in a box! With the appropriate care, they should bloom beautifully when Spring comes.
What if I open my package and I think my plants are dead?
It is likely that the plants are not dead, just dormant. We ship fresh plants shortly after digging them. We ship dormant, bare-root plants, and they are not in bloom or flowering when we ship them.
Also, below is a picture of how to do the “scratch test,” which is a good way to see if your plants are alive but dormant, or dead.
Below we have some pictures of what various plants look like when shipped dormant and what they will look like when they bloom after proper care.
What if I can’t plant my plants right away?
Please try to plant your plants as soon as possible. If you cannot plant them right away, store them in a cool place and leave the plastic on the roots. Water the roots at least once a week and then cover them back up with the plastic they came packaged in. Do not expose them to freezing temperatures or extreme heat.
Below is some additional information about how to care for various types of plants if you cannot plant them right away after receiving them from us.
How Do You Dig and Ship Plants?
We dig every plant fresh and then ship them by dipping roots in Terrasorb (a moisture-rich gel) and surrounding them with moisture-protectant plastic. We then put all plants in corrugated boxes. All plants packaged are in accordance with the American Nurseryman Association Standards, and they should survive at least ten days in transit.
Can I pick up an order instead of you shipping it to me?
Usually. If you would like to pick up an order, please make a note in the comments, and we will call you to coordinate the pickup (and refund shipping if appropriate).
Do you offer coupons and specials?
Sometimes. You can sign up for our newsletter to take advantage.
Your plants are grown in Tennessee. Do you ship plants throughout the USA, including places with different climates?
We ship to 49 states (everywhere but New York). We have seed sources for all USA climate zones, so our plants can grow in temperatures warmer or colder than Tennessee.
Can I place an order by phone?
Yes. Please call 931-692-7325
Can you tell me what you do to keep my information secure?
Yes. We use encryption tools to protect account information. We also do not see your credit card number when an order is placed. We are not aware of any hacking or fraudulent activity ever having occurred on our websites.
Can I cancel an order?
No cancellations once an order is dug and awaiting to be shipped.
Can I refuse an order?
We accept no liability for refused orders. We encourage our customers to contact us at customerservice@tennesseewholesalenursery.com to discuss any issues or concerns with orders placed.
We ship Bare Root Stock when dormant - plants do not have leaves, foliage or blooms.
Below (left) is an example of how our bare root crepe myrtles or any trees will look when we ship them. They will be dormant, without foliage. Plant these trees in cool weather and in the spring (right) here's a picture of how these trees will look (when planted and cared for properly) the following spring.
Below is a picture of our shrubs shipped bare root
Here is a picture of the shrubs - packaged as they will look when received. The picture to the right is how, if taken care of, they will look the following spring.
Perennials at time of shipment
Those on the left are dormant and the right picture is how they will look the following spring when planted and cared for properly.
Ferns at time of shipment (left). Following season (right).
The picture below shows berry plants (left) in a dormant stage without leaves, blooms or berries. Plant as soon as you receive them and in the spring they will "green out" and produce (right).
Ground Cover Plants at time of shipment:
On the left is how the ground cover plant will look at shipment. On the right is how they will look the following spring!
Grass plugs at time of shipment:
We do not ship grasses in colder months due to the tops being gone. Also, we will not ship a grass species without being able to identify it, as these are grown in large fields with other species of carex and other grasses, it is best to wait for warmer months when positive identification is possible.
How To Store Bare Root Plants Until Planting Time
Trees & Shrubs (Including Fruit Trees, Berry plants, Native Plants also)
When you receive your trees or shrubs you will need to open them right away and remove the plastic from the entire plants (except the root area).
It is best to plant Bare Root Trees & Shrubs within 1-2 days after receiving them, but there are other methods in case you do not have time for immediate planting. If you have a cool moist area such as a basement or garage, leave the plants standing upright and leave plastic around the root system and water thoroughly a couple times a day (roots only). When you plant, it's always best to soak the roots, put water in the hole before planting (to add moisture in the deeper part of the soil before planting) and water again after planting. It's also advised to water each plant the first 4-5 days after it's planted and they should do well on their own after this. We also recommend using a good fertilizer in the Fall so when the spring comes again, your trees & shrubs will be beautiful and ready to thrive.
Perennials, Ferns & Ground Covers
When we must store perennials, ferns & groundcovers, we maintain a temperature of 38-42 degrees. Some nurseries use this year round and the plants will be fine for long periods of time without planting. This keeps them dormant. Also if your order is a small one and you have a crisper drawer in the bottom section of your refrigerator, place them in their bags in the crisper drawer. This provides an adequate temperature for these types of plants. If you do not have room for cold storage, put in your basement, garage or cellar and remove from bags. Cover with potting soil and mist lightly with water every couple days until you can plant them.
Wetland Plants & Live Stakes
If you have a pond, lake, or large trough, place the roots of the plants in water, and they will be fine for several days until planted. If using your own container, ensure that you keep fresh water, do not allow algae to grow, or for the water to become stagnant, and change the water every few days. When submerged in a pond or lake, nothing needs to be changed; simply put roots in, and they will actually grow while being stored until planted.
Seeds
Seeds must be stored in a dry area or in a refrigerator until planted. It is also advisable to check with your local USDA to determine the ideal storage requirements for a particular seed. Different zones and climates will dictate the best ways to store seeds.
All our bare-root stock is dug fresh to order
We dig our perennials, take them to our shipping warehouse, spray them with wiltproof, and dip them in terra sorb gel. Both are transparent and you can not see it, but when you feel your bulbs, you will know the inside is in superior health: soft, full of moisture, and pliable. We wrap the roots (or place in plastic zip lock bags), for a short shipping period of 3-4 days the plastic seals in the moisture which is further needed for transit and we utilize peat most to aid in moisture retention.
Buying plants "bare root" is the most affordable way to order.
Planting bare-root plants, perennials, ferns, and trees is not only less expensive to ship, but it also enables the customer to buy at a fraction of the expense of containerized plants. We can ship our bare-root plants via FedEx, UPS, or US mail for much cheaper than if you purchased container trees. You receive the same plants for a fraction of the price.
We Pack To Protect Your Plants
Every plant we ship is dug fresh the day before shipment. We dig your order, take it to the shipping warehouse, dip all roots in a moisture gel called Tera-sorb, and line the roots with paper. (In warmer months, we use straw to keep the plants cool during transit, then wrap them in heavy paper and containerize them in corrugated pressure-protectant cardboard boxes.) We band every box and tape it to prevent damage during transportation.
What is Tera Sorb?
Terra Sorb is a super absorbent, potassium-based co-polymer gel that drastically increases soil's water holding capacity. It absorbs up to 200 times its weight in water and slowly releases it to nearby plants, making it perfect for transporting plants.
We take large tubs of Terra-sorb to the fields, dig your plants fresh, dip them in Terra-sorb, and take them directly to the shipping warehouse and ship out the following day. We do not leave bare root plants in the cooler like alot of other nurseries, we dig our stock fresh and ship it. This ensures that your plants will arrive in the best possible condition and will be much more likely to thrive than plants purchased at other nurseries, which do not follow these steps.
We pack all plants in terra sorb gel (roots dipped) and lined with moisture rich peat moss. Can you purchase bare-root stock in the dormant season and have the exact same results? Why pay 90% more for containerized plants?
SHOP FROM A PLACE YOU CAN TRUST, TENNESSEE WHOLESALE NURSERY
